At sojju88, we believe the best entertainment is safe entertainment. Responsible gaming is not just a slogan — it is a core value we uphold in every aspect of our platform. Learn about the control tools, support resources and guidelines we provide to ensure your gaming experience stays enjoyable and in control.
Our Philosophy
Sojju88 regards responsible gaming as the foundation of everything we do. Our platform is built not only to deliver an enjoyable entertainment experience, but also to ensure every member plays in a controlled, aware, and financially and emotionally healthy state.
We understand that for most members, playing at sojju88 is an enjoyable form of entertainment — much like going to the cinema or dining at a favourite restaurant. However, we also recognise that some individuals may face challenges controlling their gaming habits, which is why we provide a comprehensive support network.
Every platform design decision we make — from the user interface to the betting limit system — takes responsible gaming principles into account. We continuously monitor usage patterns and are ready to assist members who need additional support.
Control Tools
Sojju88 provides a variety of control tools easily accessible directly from your account. All settings can be updated at any time and will take effect immediately.
Set daily, weekly, or monthly deposit limits directly from your account dashboard. Once a limit is set, our system will automatically block any deposit that exceeds that amount for the period you have chosen.
Manage your playing time by setting a session limit. The sojju88 platform will send a reminder when your time limit is approaching and will automatically end the session once the limit is reached — helping you maintain a healthy time balance.
Need a short break? Use the Self-Break feature to suspend access to your account for 24 hours, 7 days, or 30 days. During the break period, you will not be able to log in or place any bets on the sojju88 platform.
For those who need a longer break, the self-exclusion option allows you to close account access for 6 months, 1 year or permanently. These requests are treated seriously and cannot be reversed within the set period.
Review your full betting, deposit, and session activity history at any time through the account section. Full transparency lets you evaluate your own playing patterns and make smarter decisions based on real data.
You can choose to opt out of any promotional offers, bonuses or marketing communications from sojju88 at any time. This setting can be adjusted from your account profile without any complicated procedures.
Self-Assessment
This short questionnaire is designed to help you assess your own gaming patterns. This is not a diagnostic test — it is simply a guide to help you think honestly about your playing habits. Answer each question sincerely for yourself.
If you answered "yes" to three or more questions on this side, we strongly recommend contacting the sojju88 support team or seeking professional help. Remember — asking for help is a sign of strength, not weakness.
Support is fully confidential and unconditional. Our team is ready to help you set limits or activate self-exclusion options if needed.
Have you ever spent more time or money on gaming than you originally planned?
Have you ever tried to recover money you lost by continuing to play or increasing your wager amount?
Has online gaming ever interfered with your work, studies or family responsibilities?
Have you ever hidden your gaming habits or the amount of money spent from your loved ones?
Have you ever borrowed money or sold belongings to fund your gaming?
Do you feel anxious, irritable or uncomfortable when you are unable to play for a certain period of time?
Do you play as a way to escape from problems, stress or negative feelings?
Have you ever neglected basic needs such as eating, sleeping or personal hygiene due to excessive time spent playing?
Have you ever felt regret or guilt after a gaming session — yet returned to play again shortly after?
Have people around you ever expressed concern about your gaming habits?
Warning Signs
Problem gambling rarely appears suddenly. It typically starts gradually and develops without being noticed. Recognising the early signs is key to taking timely action. Here are some warning signs to watch for in yourself or someone you care about:
✓ Healthy Gaming
✗ Problem Signs
Problem gambling is a health issue that can be addressed. With the right support, many people successfully overcome it. You are not alone — we and various organisations are here to help you.
Step-by-Step Guide
All responsible gaming control tools are easily accessible directly from your account. Here is a quick guide to help you set limits and control preferences in no time.
Use the Login button at the top of the page and enter your username and password. Always log in from a secure and private device to protect your account information.
Once logged in, click on your profile icon at the top right corner and select "Account Settings" or "Responsible Gaming" from the menu that appears. This section contains all available control tools.
Select the type of limit you want to set — whether it is a deposit limit, session time limit, self-break, or self-exclusion. Read the description of each option carefully before deciding to make sure it suits your needs.
Enter the limit amount or time period you prefer. For deposit limits, you can set a daily, weekly or monthly limit. The system will confirm your settings and they will take effect immediately upon confirmation.
All changes to responsible gaming control tools require verification via email or SMS for security purposes. Check your inbox or phone messages and follow the verification instructions provided.
If you encounter any difficulties or need help setting your limits, the sojju88 support team is available 24 hours a day, 7 days a week via live chat on our platform.
Help Resources
Sojju88 works with a range of support resources to ensure every member who needs help can access it easily and without stigma.
Our customer support team is available to help you activate control tools, answer questions, and guide you to the right support resources — 24/7, around the clock.
Malaysia offers a range of free or subsidised counselling services for addiction issues, including problem gambling. Government hospitals and mental health clinics are a good starting point.
Sharing experiences with others who have been through similar situations can provide strength and valuable perspective. Community support groups are available across Malaysia for those who need them.
A wide range of reading materials, guides, and self-assessment tools are freely available online to help you better understand and address gambling-related issues.
All conversations with the sojju88 support team regarding responsible gaming are fully confidential. Information you share will not be used for any other purpose and will not affect your account status unless you voluntarily request self-exclusion.
Frequently Asked Questions
Here are answers to the most frequently asked questions by sojju88 members regarding responsible gaming and the available control tools.
Can't find the answer you're looking for? Contact our support team via live chat on the platform for direct assistance.